> ## Documentation Index
> Fetch the complete documentation index at: https://docs.reeva.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Connect Teamcenter

> Connect Reeva to Siemens Teamcenter so agents can read drawings, datasets, and item revisions.

The Teamcenter integration lets Reeva agents read items, item revisions, datasets, and attached files from your Teamcenter PLM, and (optionally) write attribute updates back.

## What Reeva can do with Teamcenter

* **Read** items, item revisions, and dataset metadata
* **Download** attached files (drawings, PDFs, spec sheets, native CAD)
* **Watch** for new items, revisions, or releases as triggers
* **Write** attribute updates back to specific items (when configured by an admin)

## Before you connect

Get the following from your Teamcenter administrator:

* The Teamcenter base URL (e.g., `https://teamcenter.yourcompany.com/tc`)
* A service account username and password with read access to the items you want Reeva to see
* The list of item types and dataset types Reeva should be allowed to read

<Note>
  Reeva connects to Teamcenter using its standard web services. If your Teamcenter is on-prem and behind a firewall, your IT team will need to allow Reeva's egress IPs through. Email [support@reeva.ai](mailto:support@reeva.ai) for the current allowlist.
</Note>

## Connect

<Steps>
  <Step title="Open the integration">
    Go to **Settings → Integrations** and click **Connect** on the **Teamcenter** card.
  </Step>

  <Step title="Enter your connection details">
    Paste the base URL and service account credentials from your admin. Click **Test connection**. Reeva will confirm it can authenticate before saving.
  </Step>

  <Step title="Scope what Reeva can access">
    Choose which item types and dataset types this connection should expose to agents. Start narrow — you can widen the scope later.
  </Step>

  <Step title="Save">
    Click **Connect**. The card will switch to **Connected**. You can now reference Teamcenter as a source or destination in any agent.
  </Step>
</Steps>

## Using Teamcenter in an agent

Once connected, Teamcenter shows up as an option in:

* **Trigger** steps — fire on new items, new revisions, or release status changes
* **Action** steps — fetch a dataset's attached files, look up an item by ID, write an attribute back
* **AI** steps — pass Teamcenter documents (PDFs, spec sheets) to an extraction or classification step

See [Build an agent](/agents/build) for how to wire these together.

## Permissions and safety

* The service account's permissions cap what Reeva can do. If the account has read-only access, no agent can write back, even if you configure a write action.
* Every Teamcenter read and write that Reeva performs is recorded in the [audit trail](/administration/users-and-audit).
* Disconnecting Teamcenter immediately stops any agent that depends on it; in-flight items move to **Queued** until the connection is restored.

## Troubleshooting

* **"Authentication failed"** — Re-check the username, password, and base URL. Service account passwords sometimes expire on a different schedule than user passwords.
* **"Cannot reach Teamcenter"** — Your IT team likely needs to allow Reeva's egress IPs through the firewall. Contact [support@reeva.ai](mailto:support@reeva.ai) for the list.
* **Agent can't see an item** — Check the item type is included in the scope on the integration card.

For more, see [Troubleshooting](/troubleshooting).