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The Teamcenter integration lets Reeva agents read items, item revisions, datasets, and attached files from your Teamcenter PLM, and (optionally) write attribute updates back.

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What Reeva can do with Teamcenter

  • Read items, item revisions, and dataset metadata
  • Download attached files (drawings, PDFs, spec sheets, native CAD)
  • Watch for new items, revisions, or releases as triggers
  • Write attribute updates back to specific items (when configured by an admin)

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Before you connect

Get the following from your Teamcenter administrator:
  • The Teamcenter base URL (e.g., https://teamcenter.yourcompany.com/tc)
  • A service account username and password with read access to the items you want Reeva to see
  • The list of item types and dataset types Reeva should be allowed to read
Reeva connects to Teamcenter using its standard web services. If your Teamcenter is on-prem and behind a firewall, your IT team will need to allow Reeva’s egress IPs through. Email support@reeva.ai for the current allowlist.

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Connect

1

Open the integration

Go to Settings → Integrations and click Connect on the Teamcenter card.
2

Enter your connection details

Paste the base URL and service account credentials from your admin. Click Test connection. Reeva will confirm it can authenticate before saving.
3

Scope what Reeva can access

Choose which item types and dataset types this connection should expose to agents. Start narrow — you can widen the scope later.
4

Save

Click Connect. The card will switch to Connected. You can now reference Teamcenter as a source or destination in any agent.

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Using Teamcenter in an agent

Once connected, Teamcenter shows up as an option in:
  • Trigger steps — fire on new items, new revisions, or release status changes
  • Action steps — fetch a dataset’s attached files, look up an item by ID, write an attribute back
  • AI steps — pass Teamcenter documents (PDFs, spec sheets) to an extraction or classification step
See Build an agent for how to wire these together.

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Permissions and safety

  • The service account’s permissions cap what Reeva can do. If the account has read-only access, no agent can write back, even if you configure a write action.
  • Every Teamcenter read and write that Reeva performs is recorded in the audit trail.
  • Disconnecting Teamcenter immediately stops any agent that depends on it; in-flight items move to Queued until the connection is restored.

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Troubleshooting

  • “Authentication failed” — Re-check the username, password, and base URL. Service account passwords sometimes expire on a different schedule than user passwords.
  • “Cannot reach Teamcenter” — Your IT team likely needs to allow Reeva’s egress IPs through the firewall. Contact support@reeva.ai for the list.
  • Agent can’t see an item — Check the item type is included in the scope on the integration card.
For more, see Troubleshooting.